Access to Cheshire West and Chester Council

Online is still the quickest and easiest way for residents to access the services of Cheshire West and Chester Council, although the authority does recognise that not everyone has internet access or the technology to go online. That’s why they also offer alternative ways in which residents can get help, including calling the contact centre for assistance or to book an appointment, or by visiting one of their Resident Assistance Points in key Council buildings and some libraries. A level of support will also be rolled out to further libraries and the mobile library this year.

Contact centre: call 0300 123 8123 – available Monday to Friday 8am – 7pm

For more information about Resident Assistance Point locations and opening times please use the link below.

Improving access to Council services

The nearest Resident Access Point to Kingsley is Frodsham Library, Princeway, Frodsham WA6 6RX. Opening times Monday-Friday 9am-6pm, and Saturday 9.30am-1pm.